FAQ

Call 03-6821-0270 or let us know your preferred arrangements through the contact page. After reviewing your inquiry, we will coordinate a consultation by appointment, either in person or by phone.

Yes. You are welcome to consult us even if you have not yet decided whether to commission an investigation. We will ask, step by step, what you currently know and what concerns you, then explain what needs to be confirmed.

Fees vary depending on the investigation, the period covered, and the personnel required. We will explain the cost after hearing about your situation; we do not quote a flat fee without first understanding the details.

The time required depends on what you need to discuss. Bringing any timeline and materials you have available in advance can make the review easier. If you are short on time, please let us know when you make your appointment.

We will confirm your preferred contact method and times before proceeding. Please also discuss in advance whether, and how, we should send mail to your home or contact you by phone.

Please contact us first. We will ask where you live, where you would like the investigation conducted, and how you would prefer to meet, then explain whether we can assist and how we can proceed.

It can be helpful to make notes about the person concerned and the relevant timeline, dates, and locations. You do not need to gather documents forcefully—whatever you know is enough.

Depending on the assignment, we will confirm in advance how and how often we should contact you. When a decision is needed, we will share updates as fully as possible while moving forward.

Depending on the investigation, we will clearly explain the facts that could be confirmed. We will decide together how you receive the report and how it is explained, taking your privacy into consideration.

After reviewing your inquiry, we will explain what we can do while observing applicable laws and respecting privacy. Please tell us frankly about your objectives and circumstances.