FAQ

Call us at 03-6821-0270 or let us know your preferred date and time through our contact page. After reviewing your request, we will arrange a consultation by phone or in person.

Yes. You are welcome to consult with us even if you have not yet decided whether to request an investigation. We will ask about what you currently know and what concerns you, then explain what needs to be confirmed for any future investigation.

Fees vary depending on the nature of the investigation, the period covered, and the staffing required. After hearing the details of your situation, we will provide an estimate. We do not quote a flat fee without first understanding your needs.

It depends on the nature of your consultation. If possible, preparing information about what has happened so far and any relevant documents in advance will help us understand your situation smoothly. Please let us know when making your appointment if you have limited time.

Yes. We will accommodate your preferences after confirming your preferred contact method and times when you can be reached. We can also discuss how to handle mail sent to your home or phone calls in advance.

Please contact us first. We will ask where you live, where you would like the investigation conducted, and how you would prefer to consult with us, then explain whether we can assist and how we would proceed.

It can help to make notes about the person concerned, relevant dates and locations, and what has happened so far. You do not need to gather documents unnecessarily; please tell us whatever you know.

Depending on your request, we will confirm in advance how and how often to contact you. Whenever your decision is needed, we will keep you informed of the situation as much as possible while proceeding.

Depending on the investigation, we will clearly report the facts that could be confirmed. We will determine how you will receive the report and how we will explain the findings after discussing your preferences.

After hearing about your situation, we will explain the scope of investigations we can conduct in compliance with applicable laws. Please start by speaking candidly about the purpose of the investigation and your current circumstances.